FAQs

Please send your feedback and/or ideas directly to the Members Desk team at members@inclusiveemployers.co.uk.

To access our logos, please log into your account that has been successfully associated with a membership Team and navigate to our Committed Member of Inclusive Employers logo pack resource.

Please check your junk/spam folder and also make sure Inclusive Employers are on your ‘domain allowed list’. You will need to check this with your IT team as it is possible you are receiving emails from Inclusive Employers staff, but not those automatically generated by our website.

Please use the “Lost your password?” hyperlink on our login page.

If you cannot see the member resources, it might be that your account is not associated with a membership Team. To correct this, please see How do I join my company’s Team?

To manage a membership Team, you must be a Team Manager.

As a Team Manager simply navigate to the team management page:

1. Log into the Inclusive Employers website,
2. Go to ‘My Account’ on the top right hand corner of the page and,
3. Under ‘Registrations and Memberships’, select the ‘View more’ button,
4. On the new page you should see your membership Team and be able to add/remove members accordingly.

The following video tutorials will help you manage your team:

• Adding a user to your Team
• Setting up a Team Manager

If you cannot see these options, it means you are not a Team Manager.

If you think you should be set up as a Team Manager, reach out to your internal HR or ED&I contact who will be able to help you with this. If you do not know who the internal contact is at your company, please reach out to the Members Desk members@inclusiveemployers.co.uk who will be able to provide you with this information so you can reach out internally and be given manager access.   

All member benefits can be found on our Membership page.

Each of our member organisations have been set up as a ‘Team’ in the member area of our website. ‘Team’ is just a different name for a company. ‘Teams’ are made up of ‘Managers’ and ‘Members’.

Managers can see their company’s Team in their account area, they can add and remove Team Members, and can also set Team Members as Managers.

Usually, a Team Manager is the main contact for your organisation, so the person who meets regularly with their Inclusive Employers Account Manager.

To join a team, simply reach out to your internal HR or ED&I contact who will be able to share a joining link with you. They should already have Team Manager privileges which will allow them to add you to the team via the tutorial in How do I manage / add someone to my company’s Team?

If you do not know who the internal contact is at your company, please reach out to the Members Desk members@inclusiveemployers.co.uk who will be able to provide you with this information so you can reach out internally and receive your joining link.  

We have feedback surveys at the end of every webinar, however, if you prefer, you can send your feedback and/or ideas directly to the Inclusive Employers Events team at events@inclusiveemployers.co.uk.

If you have accessibility requirements, please contact the Inclusive Employers Events team, events@inclusiveemployers.co.uk at least 48 hours before the event. This will give us time to respond and support you to have the best experience at our events.

Please check your junk/spam folder and ensure Inclusive Employers are on your ‘domain allowed list’. You will need to check this with your IT team as you may be receiving emails from Inclusive Employers staff, but not those automatically generated by our website.

If you cannot see the member rates to tickets, it might be that your account is not associated with a membership Team. To correct this, please see How do I join my company’s Team?

Yes. Members get 5 free tickets per event, however if more tickets are required/desired past this allotment, they can be purchased at a member rate. Simply go to the event you want to purchase a ticket for and select the purchase ticket option.

You can pay by card directly through the website. If you want to pay by invoice, members can do so by reaching out to their Account Manager to facilitate this. If you do not know who your Account Manager is, please contact the Inclusive Employers Events team at events@inclusiveemployers.co.uk.

To cancel your place on an event, please email the Inclusive Employers Events team at events@inclusiveemployers.co.uk. Please notify us at least 48 hours before the event so we can action this request.

If you are having trouble booking tickets for a colleague, email the Inclusive Employers Events team at events@inclusiveemployers.co.uk with full details of the issue, including any error codes you might be shown, as this will help us investigate the matter for you.

Yes. If you would like to book other colleagues onto an event, just select the quantity of tickets you want to purchase. You follow the same process as if you were booking a ticket for yourself, but you will be prompted to enter the details of the person you are purchasing a ticket for. Each person you register for a ticket will receive their own email confirmation and joining instructions automatically.

If you or someone in your company cannot see your free tickets, you will need to check to see if your/their Inclusive Employers account is associated with a Team membership.
To check this:

1. Log into the Inclusive Employers website,
2. Go to ‘My Account’ on the top right hand corner of the page and
3. Under ‘Registrations and Memberships’, select the ‘View more’ button.
4. On the new page you should see your membership Team.

If you are not associated with a team: See How do I join my company’s Team?
If you are associated with a team but there are still issues: Email the events inbox: events@inclusiveemployers.co.uk with full details of the issue.

Please see this following tutorial to book onto an event.

Inclusive Employers Events are our inclusion and diversity webinars that run throughout the year, often once or twice week, on a range of topics, all of which you can find on our Events page. They are hosted by our internal experts here at Inclusive Employers.

Members receive 5 free tickets per webinar as part of their membership benefits package.