Banter and bullying learning for safer, more respectful workplaces

Build the confidence, capability and everyday behaviours your people need to recognise harmful “banter”, challenge non-inclusive behaviour and create a culture of dignity, safety and respect.

Our Banter and Bullying Learning and Development options help organisations set clearer expectations, support colleagues to speak up early and reduce the risk of bullying, harassment and discrimination becoming normalised.

91%

of participants rate our learning excellent or good

89%

report increased understanding of diversity and inclusion

82%

say the learning inspired them to behave differently at work

A truly inclusive workplace depends on clear behaviour standards that help people feel safe, respected and able to do their best work.

When expectations are unclear, harmful “banter” can be dismissed as harmless, even when it undermines dignity, belonging and trust. This can leave colleagues unsure about what is acceptable, how to challenge behaviour and when to speak up.

Recent research found that 57 employment tribunal claims relating to workplace “banter” were heard in 2024, more than one per week. This underlines the importance of setting clear expectations, helping employees understand the impact of behaviour and addressing concerns early.

Effective banter and bullying learning helps colleagues recognise when behaviour crosses a line, understand the impact it can have and respond in ways that support a more respectful and inclusive culture.

When organisations set clear expectations around behaviour and equip people to recognise, challenge and respond to harmful “banter”, they create safer, more respectful working environments.

This learning can help your organisation:

  • reduce bullying, harassment and discrimination
  • strengthen psychological safety
  • improve team relationships
  • increase confidence in speaking up early when something is not right
  • create a more consistent employee experience
  • reduce legal and reputational risk
  • build a stronger culture of inclusion, respect and accountability

Organisations are as diverse and unique as the people within them. Your sector, size, culture, workforce profile and inclusion maturity all shape the kind of learning that will work best.

That is why we offer a range of banter and bullying learning solutions, alongside bespoke design support. Whether you need a one-hour introduction, an interactive scenario-based workshop, micro-learning or a scalable eLearning option, we can help you choose the right route.

Webinar

A practical way to introduce the topic, build awareness and give employees clear guidance they can apply straight away.

Scenario-based workshop

An interactive session that helps employees explore realistic workplace situations, practice responses and build confidence.

Micro-learning

Short, focused learning that helps colleagues recognise harmful behaviour and build more inclusive habits over time.

Bespoke eLearning

A scalable option for larger organisations that need relatable scenarios, thought-provoking interactions and consistent learning across the workforce.

Help employees understand the impact of harmful “banter”, recognise non-inclusive behaviour and build the confidence to create safer, more respectful working relationships.

Option 1: 1-hour Banter and Bullying webinar

Best if you are at the start of your journey or looking to introduce the topic.

A practical introductory webinar for organisations that want to build awareness, set expectations and give employees clear guidance they can apply straight away.

Great for:

  • building awareness of the impact of unchecked banter on dignity, safety and respect
  • introducing the role colleagues play in creating inclusive environments
  • giving employees practical guidance and top tips they can apply straight away
  • reaching larger groups in an accessible format

Option 2: Half-day scenario-based workshop

Best if you want to engage employees directly, deepen understanding and encourage action.

Our half-day scenario-based workshop creates space for active learning, reflection and practical application.

Great for:

  • going beyond awareness to explore realistic workplace scenarios and conversations
  • building confidence around challenging non-inclusive behaviour
  • helping colleagues create connection without harmful banter
  • understanding how the Health and Safety at Work Act and the Equality Act protect employees
  • exploring what legal protections mean for the way colleagues interact with each other

Option 3: Banter and Bullying micro-learning course

Best if you are ready for behaviour change but struggling to get colleagues onto a live learning session.

A Banter and Bullying micro-learning course helps colleagues build understanding and confidence through short, practical learning that fits into the working day.

How it works:

  • Short learning chunks make it easier to fit learning into the working day.
  • Bite-sized scenarios help colleagues recognise harmful behaviour, reflect on its impact and respond more confidently.
  • Small, practical actions build confidence over time and help turn learning into everyday habits.

Option 4: Bespoke Banter and Bullying eLearning course

Best if you are a larger organisation looking for a scalable option.

A bespoke eLearning course can help you reach colleagues consistently across teams, functions and locations.

We work with you to design relatable scenarios and thought-provoking interactions that support your colleagues to recognise harmful behaviours, reflect on impact and respond more confidently.

Great for:

  • larger organisations that need scalable learning
  • consistent messaging across multiple teams or locations
  • relatable scenarios tailored to your workplace context
  • helping colleagues reflect on behaviour and impact in a flexible format

Need something more tailored?

Not seeing exactly what you were looking for? Don’t worry. We can tailor any option to suit your organisation’s needs or build a bespoke package just for you.

Whether you need to adapt scenarios for your sector, align the learning with your policies and internal language, combine live learning with eLearning, or create a wider programme, our team can help you shape the right approach.

Step 1:
Tell us what you need

Share your audience, goals, timescales and the behaviour challenges you want the learning to address.

Step 2:
We recommend the right learning option

We help you decide whether a webinar, scenario-based workshop, micro-learning course, bespoke eLearning course or tailored package is the best fit.

Step 3:
Your people build practical capability

Our learning helps colleagues recognise harmful behaviour, reflect on impact and take practical action to create a safer, more respectful workplace.

We take a fun, engaging and thoughtful approach to learning, with a focus on behaviour change.

Our sessions are designed to be practical and offer real-life strategies for creating a respectful, inclusive culture. We help colleagues understand the impact of harmful behaviour, build confidence to challenge non-inclusive interactions and take action in ways that support dignity, safety and respect.

Practical and behaviour-focused

We focus on what people can do differently in everyday workplace interactions, not just what they need to know.

Grounded in realistic workplace situations

Our scenario-based approach helps colleagues explore the kinds of conversations and behaviours that can happen in real teams.

Designed to build confidence

We help employees recognise harmful behaviour, reflect on impact and respond more confidently when something is not right.

Flexible to your organisation

Choose from webinars, scenario-based workshops, micro-learning, bespoke eLearning or a tailored package shaped around your workplace context.

National Inclusion Week® 2026

Build Trust. Navigate Change.

National Inclusion Week® returns from 14th to 20th September 2026. In a changing world, inclusion requires action.

Whether you need a one-hour webinar, a half-day scenario-based workshop, micro-learning, bespoke eLearning or a tailored package, we can help you find the right fit.

Tell us what you are trying to achieve and we will help you identify the right format, audience and next step.

Speak to a learning specialist about your goals, audiences and priorities.


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This learning is designed for employees and colleagues across your organisation. It can be used to build awareness, deepen understanding, support behaviour change or provide scalable learning across larger workforces.

The learning helps colleagues understand the impact of harmful “banter”, recognise non-inclusive behaviour, reflect on dignity and respect, and build confidence to respond when something is not right.

Yes. A one-hour webinar is a practical way to introduce the topic, build awareness and give employees clear guidance and top tips they can apply straight away.

The half-day workshop is useful when you want employees to engage more deeply with the topic. It creates space to explore realistic workplace scenarios, discuss behaviour standards and build confidence around challenging non-inclusive behaviour.

The micro-learning course uses short, focused learning chunks that are easier to fit into the working day. Bite-sized scenarios help colleagues recognise harmful behaviour, reflect on impact and respond more confidently.

Bespoke eLearning can be useful for larger organisations that need a scalable and consistent learning option. We work with you to design relatable scenarios and interactions that reflect your workplace context.

Yes. We can tailor any option to your organisation’s needs or build a bespoke package. This could include adapting scenarios, aligning with your policies or reflecting the specific behaviours and challenges your teams need to address.

The half-day scenario-based workshop can include how the Health and Safety at Work Act and the Equality Act protect employees, and what that means for how colleagues interact with each other.

Many organisations still describe this as banter and bullying training. We use the term learning because the goal is not just to deliver a one-off session, but to build confidence, capability and everyday behaviour change.

Speak to our team and we will help you choose the right route based on your goals, audience, timescales, budget and level of existing knowledge.