Global Inclusion – Cultural awareness

In recent decades, the global mobility of goods, services and people, as well as digitalisation have contributed to making all aspects of our lives more interconnected than ever before, and that includes work.
Businesses have expanded around the world, creating culturally richer and also more complex working environments. As a result, dealing with international customers and working with people from different cultures has become the norm in many sectors. This is a complex landscape, as many of us are being exposed to greater levels of cultural diversity at work and don’t always have the right tools to navigate the challenges and opportunities that this entails.

This guide provides an overarching understanding of cultural awareness to professionals of any level of seniority who work in diverse and multicultural settings, and in organisations operating in different locations across the globe.