Steven joined the Inclusive Employers team in January 2021 as an Inclusion and Diversity Consultant and since September 2023, Steven now works as the Members’ Services Manager and Membership Officer supporting the Members’ Services and Consultants teams with membership experience, Members’ Desk, online/offline events, and resources.

Steven has a 5+ years of HR Employee Experience which includes EDI, wellbeing, engagement and reward and internal communications within the travel and tourism industry as well as 10+ years in customer/visitor/member experience.

Steven has always been passionate about inclusion and diversity within all roles, and it has become a more official part of his job roles in organisations over the last 5 years. More recently, Steven has been given the platform to champion the ‘B’ of LGBTQ+ by sharing his lived experience, as well as continue his learning on all inclusion and diversity matters. Steven has an enthusiasm and drive for making a difference, wanting to make society and the workplace fair and just, for all.

What do you enjoy about your role at Inclusive Employers?

No two days are ever the same, and since starting my new role as Members’ Services Manager and Membership Officer, I’ve been able to support the business a little more behind the scenes. I aim to ensure the service we provide to our members as part of their membership is an excellent experience, constantly looking for ways to improve our offering, as well as supporting the Members Services’ team on Members Desk and with our online/offline events. I also oversee the planning, release, updates, and quality assurance of our online resources, which is a huge part of our membership offering.

I also very much enjoy being a part of a really inclusive and diverse team that is fast-paced, supportive, and super friendly!

What has been your biggest achievement to date?

I wouldn’t say I have one biggest achievement as such as I believe it’s the many experiences I have encountered throughout life that have led me to where I am today. I continue to learn, grow and achieve.

Inclusion and diversity have always been a passion of mine from a young age and have been a part of my life in both a personal capacity (with my own personal journey) as well as a professional capacity (with the different volunteer opportunities and job posts I have held within the social/support/HR sector). Being able to take my passion of wanting to support people and make a different and implement this into my professional life has allowed me to find my true passion.

What is the best advice you have ever been given?

I really like to live by the quote: “Be the change you wish to see in the world”. It reminds me to bring my best-self daily, as well as to see the best in others and the world, (even when this can sometimes be challenging!). I like to always try and remain positive!