About Carol

Carol is a Product Specialist at Inclusive Employers and a recognised expert in Equality, Diversity and Inclusion (EDI) with over 20 years of experience in senior HR roles. Before joining Inclusive Employers, Carol led EDI for a FTSE 100 organisation, driving cultural transformation and embedding inclusive practices at scale.

Carol specialises in behavioural change and designs programmes that create the conditions for real, sustainable inclusion. Her approach combines strategic insight with practical delivery, helping organisations achieve measurable progress in workplace inclusion.

Experience

Carol’s extensive experience includes:

• Leading EDI strategy development for large organisations
• Designing and delivering behavioural change programmes
• Conducting cultural diagnostics across multiple sectors
• Advising on inclusive leadership and organisational development
• Supporting HR professionals and leaders through professional development programmes

Carol holds postgraduate qualifications in HR and Leadership, is a member of the Chartered Institute of Personnel and Development (CIPD) and the Chartered Management Institute (CMI), and is an AMPG-accredited Programme Manager and Change Specialist.

Skills

Carol is highly skilled in creating impactful inclusion strategies and fostering cultural change. Her key skills include:

• EDI consultancy and strategic planning
• Behavioural change programme design
• Cultural diagnostics and organisational analysis
• Leadership development and coaching
• Stakeholder engagement and facilitation

Her ability to navigate complexity and ambiguity makes her a trusted advisor for organisations seeking to embed inclusion at every level.

Achievements

Carol leads the Professional Development Team at Inclusive Employers, designing and delivering programmes that empower HR professionals, managers and leaders to become more effective inclusioneers. She has received two academic awards for excellence and continues to champion everyday wins, such as helping learners build confidence and seeing team members progress in their careers.

Her guiding principle:

“Rome wasn’t built in a day, and neither is true inclusion. It takes effort, patience and commitment.”

Connect with our inclusion professionals

Our team can provide expert support to advance your inclusion journey. If you would like to explore how our colleagues could work with your organisation to create an inclusive work culture, complete our contact us form and a friendly member of our team will be in touch.