Resources

Culture shapes the identity, and the sense of belonging and attachment of communities and individuals. It provides them with a framework which informs their understanding and experiences of the world, and influences their values, beliefs and actions.

Cultural Intelligence has been gaining increasing importance over the past twenty years. Alternative forms such as Cultural Quotient (CQ), cultural agility, cultural fluency and cultural competence have also become progressively common and tend to be used interchangeably.

Considerations of cultural diversity within the workplace are of notable relevance for businesses operating across different regions and markets, as well as organisations that wish to attract, retain and celebrate a multicultural workforce.

Effective cross-cultural communication is a key modern-day skill for individuals and teams, as this supports successful relationship building and engagement whether you work at an international organisation with global operations or you operate in diverse and multicultural teams.