Inclusive Employers Thinking about Accessibility for an Inclusive Experience
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Thinking about Accessibility for an Inclusive Experience
Webinar overview
In partnership with Liverpool City Council, we are delighted to host this webinar for businesses in Liverpool to support them during the Eurovision Song Contest 2023.
This webinar is also open to all of our member organisations, free of charge.
Around 15% of the world’s population consider themselves disabled and yet how well-equipped are our services in supporting disabled customers? In the UK, 1 in 5 people have a disability, up to 80% of which have are non-visible. Around 14 million people in the UK live with some form of disability, so the likelihood is that you know at least one person living with a non-visible disability, whether you are aware or not. This webinar will focus on how we can support customers with visible and non-visible disabilities and ensure our services are equipped to meet the needs of everyone using them.
This webinar is hosted by Donna Bullivant-Evans, I&D Disability expert.
Donna is insport Senior Officer for Disability Sport Wales and has 20 years experience in this sector. Find out more about Donna.
What will you learn
- What is disability?
- The different models of disability
- Disability and the law
- How disability impacts the customer experience
- Tools and tips for accessibility in customer experience
Who is this for?
- Organisations in Liverpool who will be welcoming visitors to the city during the Eurovision Song Contest 2023, as well as any other organisation wanting to learn more about inclusive customer service.
Related Awareness Event
Book Your Place
- This webinar is for businesses in Liverpool to support them during the Eurovision Song Contest 2023. You will need to register here for free and then return to this page to book a free place at this webinar.
- Inclusive Employer members are also welcomed at this webinar. Please log in to access your five places.
- In-house training is available for this and many other inclusion topics. Get in touch and we’d be happy to discuss your requirements.
- If you have any questions about this event or have any accessibility requirements, contact events@inclusiveemployers.co.uk.
- Please note: we do not typically supply recordings or slides for our webinars.
