Client testimonials and case studies

TransPennine Express (TPE) began its inclusion journey in 2021 by participating in the Inclusive Employers Standard (IES), initially achieving a ‘Committed’ status. This experience provided valuable feedback, guiding TPE to develop a formal strategy and dedicated team to advance their I&D efforts. By 2024, TPE had transformed its approach, embedding inclusion into policies, leadership, and workplace culture, culminating in the achievement of Silver IES accreditation.

Key initiatives included:

• Establishing employee networks: LGBTQ+, Women’s, and Neurodiversity networks have created safe spaces for discussion, connection, and advocacy.
• Integrating inclusion into training: From induction to leadership development, inclusion is now woven into professional growth at TPE.
• Strengthening strategic accountability: Inclusion is no longer a side initiative. It is part of corporate strategy, measured through clear objectives and data-driven insights.
• Leveraging external expertise: Monthly member meetings with Inclusive Employers have provided valuable perspectives, helping TPE refine its approach beyond industry norms.

This cultural shift has made inclusion a tangible and integral part of TPE’s operations, demonstrating significant progress in a short period, and has has generated an estimated £6 million in financial benefits.

Stowe Family Law, the UK’s largest specialist family law firm, recognised the need to turn their inclusion intentions into meaningful action. After joining Inclusive Employers in 2022, Stowe embarked on a journey to embed inclusion across their culture and practices. With the support of Inclusive Employers, they made tangible progress in key areas, transforming their approach to inclusion in just 18 months.

Here’s how we helped:

• Tailored Solutions: We guided Stowe through the collection of diversity data for the first time, helping them establish a baseline and work towards improved transparency.
• Leadership Development: Senior leadership training facilitated a shift in mindset, with leaders now modelling inclusive behaviours and prioritising inclusion regularly.
• Inclusive Recruitment: An inclusive recruitment audit highlighted key areas for improvement, leading Stowe to diversify their talent attraction strategies and partner with organisations focused on social mobility.

“Inclusion feels like part of who we are now. It’s more than just talk—it’s the feeling. We’re talking about it regularly, and it’s become part of who we are.” – Louise Shepherd, Head of Culture and Communications at Stowe Family Law.

Leidos, a global technology and engineering company, embarked on their inclusion journey in 2020 by adding “Inclusion” as a corporate value. However, they soon realized that building a truly inclusive culture would require more than just policy changes—it needed a strategic and sustained effort.

With the support of Inclusive Employers, Leidos UK transformed their workplace. In just two years, they progressed from Bronze to Silver status in our Inclusive Employers Standard.

Here’s how we helped:

• Tailored Solutions: We provided customised guidance on data collection, employee engagement, and best practices for inclusion.
• Neurodiversity Initiatives: Leidos launched successful neurodiversity training programs and peer support groups, improving understanding and support for neurodivergent employees.
• Impactful Culture Change: Employee engagement skyrocketed, with staff becoming more comfortable sharing their stories and advocating for inclusion.

“Having Inclusive Employers there to workshop some of the trickiest questions and check our responses was so beneficial. We feel very lucky to have you!” – Fiona Keady, UK Inclusion and Diversity Lead at Leidos.

TPP Recruitment, a specialist not-for-profit recruitment agency, began their inclusion journey with a strong passion for diversity but lacked a structured approach. They quickly realised that achieving meaningful, sustainable inclusion required more than enthusiasm—it needed a strategic plan and focused action.

With the support of Inclusive Employers, TPP transformed their approach to inclusion. Since joining in 2019, they have made significant progress in embedding inclusion across their organisation. Here’s how we helped:

• Tailored Strategy: We helped TPP create a clear Inclusion and Diversity Action Plan and establish an EDI steering group to drive progress.
• Inclusive Recruitment Initiatives: TPP launched the Altogether Better Inclusive Recruitment Grant to support non-profit organisations to improve their recruitment processes with a focus on inclusion.
• Empowering Employees: Through training on allyship and privilege, TPP empowered their staff to confidently engage in inclusion efforts and use their influence to support colleagues.

“Now, with Inclusive Employers, we have the courage of our convictions and the confidence to push the boundaries of where we are with inclusion.” – Jayne Morris, CEO TPP Recruitment.