Grievance

When formal and informal grievances arise, inclusive employers aim to manage the situation to treat all parties fairly and achieve the most positive outcome. Inclusive Employers outlines:

  • how to reduce the incidence of formal grievances through inclusion;
  • how to support both line managers and staff;
  • handling grievances formally and alternative dispute resolution;
  • useful links and a downloadable inclusive grievance resolution procedure template.

Here's a taste of what you'll read as a member on our website...

Grievance | As an inclusive employer, you will be encouraging an open and honest work environment where staff and line managers are able to discuss and resolve issues at an early stage and there is an open process of consultation when changes are made. Incorporating the knowledge acquired through these informal dialogues are helpful when reviewing internal policies and procedures. This is key to reducing the incidence of formal grievances. | Supporting line managers | To aid this process, you should consider: - How you support line managers to feel confident in addressing issues and ensure that they know that you have placed an expectation on them to do so. - What competencies they need for this role and ensure that you have integrated this into any competency framework for line-manager roles. - How you integrate review of competencies into appraisal processes and personal development plans where appropriate. - Ensuring line managers have easy access to a source of advice and support on grievance resolution, as this is something they are unlikely to face very often.  Also consider workplace mediation as an alternative form of dispute resolution...

As a member, you'd get access to the full contents and other benefits, including supplementary inclusive policy templates and how-to guides on a range of topics, which make rights, responsibilities and legislation easy to understand and accessible for both HR teams and employees. They're free for members to download and available for non-members to purchase.

Members also enjoy free and reduced rate tickets to our events, including an introduction to inclusion and interactive sessions exploring inclusion and diversity, which can be tailored for in-house delivery. We'll keep you updated on the top news on inclusion each week, monthly case law briefings and are always available to answer legal queries through our helpline. 

If you'd like to learn more about membership, we invite you to read more on our site or to contact us at info@inclusiveemployers.co.uk or 020 7803 0689 to have a chat. If you're ready to join, you can do so right on our site by invoice or company credit card.

If you're already a member, log in to access full site contents, including our digital and downloadable resources.

Tags: 
grievance
employment
inclusion
line manager
appeal
procedure
support
training